| Company Name: | Amigo Mobility |
| Phone: | 9899215077 |
| Email: | abell@myamigo.com |
| Address 1: | 6693 Dixie Hwy |
| Address 2: | |
| City: | Bridgeport |
| State: | MI |
| Zip: | 48722 |
| Position Title: | Customer Service Technical Advisor |
| Number of Openings: | 1 |
| Position Type: | Other |
| Position Type Other Description: | |
| Start Date: | |
| Duties: | Identification and resolution of product issues.
Update exploded views when a substitute part is required to service a previous Amigo model.
Create diagnostic troubleshooting guides for Amigo and field technicians to use.
Perform diagnostics and offer technical assistance for both commercial and healthcare customers.
Assist in inside service technician and factory service training. |
| Experience Required: | Ability to comprehend and troubleshoot mechanical and electrical systems.
Proven technical and diagnostic capabilities.
Willingness to engage with retail customer service technicians, healthcare dealers, and Amigo end users via email and phone.
Basic computer skills.
Ability to write diagnostics processes in a way that field service technicians can comprehend.
Ability to master NetSuite software packages.
Ability to multi-task.
Strong organizational and follow-up skills. |
| Wage or Salary: | |
| Per Hour |
| Approximate Work Hours or Days: | |
| Hours |
| How to apply: | https://www.myamigo.com/open-positions/ |
| Posting End Date: | 06/10/2022 |